Complaints

A complaint about any aspect of the Speech-Language Pathology program at Stony Brook University may be submitted by any student, instructional staff member, speech-language pathologist, audiologist, clinical educator and/or member of the public. Please see the SHP Learning Environment Concern Guide for Students (see Graduate Handbook Appendix R). If students have a complaint, the students are encouraged to complete the Complaint Form (See Graduate Handbook Appendix S) and submit it to the Chair. The chair documents and maintains a record of all complaints in a locked cabinet, ensuring that all complaints are investigated and recorded when each complaint is resolved.

Policy for Complaints about the Program

A complaint about the Speech-Language Pathology program at Stony Brook University may be submitted by any student, instructional staff member, speech-language pathologist, audiologist, and/or member of the public. The complaint procedure is detailed in the CAA Accreditation Handbook (Chapter XIII). (Criteria for complaints and submission requirements can be found at https://caa.asha.org/programs/complaints/).  One of the submission requirements for a complaint is that the complainant follows all institutional grievance and review policies before filing a complaint to the CAA. Every possible attempt is made to resolve complaints and grievances within the Speech-Language Pathology program. Please refer to the equitable treatment section of the Graduate Handbook.

Student complaints regarding the program’s policies and procedures or unlawful conduct are maintained by the chair in a locked cabinet. The chair will make documentation available to the CAA upon request. Grievances not settled at the program level are elevated to the School of Health Professions Academic Standing Committee and the Office of the Dean when applicable.